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- Now Available: 2021 Service Assurance Resource Site and Report
Now Available: 2021 Service Assurance Resource Site and Report
In conjunction with our partner Converge! Network Digest, AvidThink is pleased to announce our tenth site in the Next-Generation Infrastructure series: The 2021 Next-Gen Service Assurance Resource Site.
The Next-Gen Service Assurance Site and Report provides technology readers with perspectives and insights from industry leaders and innovators like Amartus, Cisco ThousandEyes, Emblasoft, Juniper Networks, Prosimo, and Ribbon Communications, as well as telecommunication organizations including AT&T and Comcast Business. We’ll be rotating in new content periodically from thought leaders, as well as our sponsors and partners, so keep your eye on the site as we bring you the latest insights into service assurance.
Communication service providers (CSPs) are going through a new period of innovation right now. 5G, edge computing, workplace mobility, along with public realization of the importance of communication during the pandemic, have energized the telcos. They have numerous opportunities to evolve their services and transform their businesses. Whether 5G upgrade, fiber densification, edge location build-out, SD-WAN and SASE deployment, the essential capability critical to telco success is the promise of differentiated services and the ability to assure that quality of service.
Given the telcos’ desire to remain relevant in the face of new competition from the OTTs and hyperscale cloud providers, we hope to provide strategies for accelerating next-gen service assurance. In our report, we examine key telco initiatives, opportunities, and approaches for enterprises, CSPs, networking vendors, and integrators to improve and assure customer experiences. Our goal is to help them make informed decisions that lead to better business outcomes.
Download the report to get AvidThink’s perspectives on service assurance and explore real-world assurance strategies for new services such as 5G, edge computing, SD-WAN, SASE and more.
Our new report covers the following aspects of service assurance:
Key Telco Initiatives
5G Transition
Edge Build-out
Complex Service Rollouts
Fiber Densification
Virtualization and Cloud Transition
Disaggregation and Open Architecture
Increased Security Focus
Automation, AIOps, Zero-touch, and OSS/BSS Modernization
Organization Transformation
Next-generation Telco Service Assurance – Challenges and Opportunities
Complete Lifecycle Visibility
End-to-end — Multi-domain, Multi-silo Coverage
Multi-layer — Networking and Application
Disaggregated and Open Architectures
Virtualization, including Containerization
Cloudification
Edge Diversity
Security and Assurance
Increased User Visibility and Involvement
Strategies for Accelerating Next-Gen Service Assurance
Blending Active and Passive Approaches
Integrating Assurance into Design and Deployment
Embedded Assurance in Vendor Products
Investing in Automation
Developing a Cohesive Data Strategy
Demanding Rich and Relevant Telemetry from Vendors
Complementing Analytics with a Model-driven Approach
Leveraging Cloud-based Analytics, AI/ML, and Solution-wrapped AI
Adopting Cloud Culture
Conclusion – Towards a Zero-touch and Closed-loop Automated World
We would like to thank all the organizations for agreeing to speak with us about their service assurance technologies and especially our sponsors.
If you would like to learn more about how to participate in our upcoming resource sites on Open RAN and network automation contact: [email protected].
In the meantime, we invite you to download our latest report on service assurance from the site.

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